Refund Policy

Due to the handcrafted nature of our jewellery, all sales are final. We do not offer returns or refunds on our pieces.

Each item is made or selected with intention, and small variations or imperfections are part of the charm and individuality of our designs.

If your item arrives damaged or develops a fault during normal use, please contact us at info@loumae.co.uk with a clear photo and description within 14 days of receipt. We will be happy to assess the issue and offer a repair or replacement at our discretion.

Thank you for supporting delicate, intentional craftsmanship.