Terms & Conditions

1. Introduction
Welcome to LOÜMAE. By using our website and purchasing products, you agree to these Terms and Conditions. Please read them carefully before placing an order.
2. Orders and Payment

• Orders are subject to availability and acceptance.

• Payment must be made in full before processing.

• We reserve the right to cancel or refuse orders if necessary.

3. Handcrafted Products

• Our jewellery is handcrafted, meaning each piece is unique.

• Variations in color, texture, and size are normal and add to the uniqueness.

4. Returns and Refunds

• All sales are final due to the delicate nature of our products.

• We do not offer returns or refunds.

5. Damaged or Faulty Items

• Contact us within 14 days if your item arrives damaged or develops faults under normal use.

• Send a clear photo and description to info@loumae.co.uk.

• We may repair or replace the item at our discretion.

6. Shipping and Delivery

• Delivery times are estimates and may vary.

• Ensure delivery information is accurate; we are not responsible for delivery failures due to incorrect details.

7. Intellectual Property

• All website content is owned by LOÜMAE and protected by copyright laws.

• Unauthorised use of content is prohibited.

8. Privacy

• We handle your personal information according to our Privacy Policy.

• Using the site means you consent to this data use.

9. Limitation of Liability

• LOÜMAE is not liable for indirect or consequential damages.

• Our liability is limited to the purchase price of the product.

10. Governing Law

• These Terms are governed by the laws of England and Wales.

• Disputes are subject to the courts of England and Wales.

11. Changes to Terms

• We may update these Terms at any time.

• Continued use of the website means acceptance of any changes.
   

If you have any questions or concerns, please contact us at info@loumae.co.uk.
Thank you for choosing LOÜMAE.